This agreement contains the limited warranty and terms and
conditions applicable to all Impact Systems products such as
Personal Computer Systems, Notebooks, Servers, Components and
Services. Please be certain to read the individual warranties for
accessories contained in the shipping Basketons. You agree that
this agreement applies to your purchase of the product, accessories
and services after your limited gurantee expires, the remaining
provisions of this agreement will continue to apply as stated
Impact Systems would not be liable should the customer order an
incorrect product. We try to provide the technical specifications
and manufacturers part number information so that the customer can
choose the right product. Customers are also free to visit the
manufacturers Website for compatibility and technical information
before placing order on a product.
The customer has the liberty to choose the shipping method
preferred at the time of placing order online. The shipping charges
would be calculated based on the weight of the all the items
ordered and the type of service chosen such as Fedex 2 day Economy,
UPS Ground etc. The shipping cost is quoted along with the service
selected on the Order / Invoice in the Shipping field.
Customers please note that the shipping costs are not refundable
under any circumstances. Customers are advised that our
prices are updated daily, and are denoted on the website with the
product. This is the final price at the time of purchase. We will
not make a price adjustment should an order have already been
Please note that Promotional price may not be applied after an
order is placed. To cancel an order you may by call in, and send an
email to ensure the transaction is documented. Please note that the
order cannot be cancelled without credit return authorisation
number. Shipping costs are not refundable. All returns for
credit or exchange could be subjected to a 15% restocking fee and
must be completed within 30 days from the invoice date. Most of our
manufacturers simply do not allow opened non-defective items to be
returned for credit or exchange.
Terms and Conditions of Sale
The following terms and conditions of sale apply to all
contracts for the sale of all Products ("the Products") by Impact
Systems Technology Pty Ltd ACN 077 511 730 (hereafter referred to
as Impact Systems) and its Customers (hereafter referred to as "the
Customer"). The terms and conditions contained in any form, order
or other writing of the Customer and which are at variance with or
additional to these terms and conditions are not binding upon
Impact Systems unless speci?cally accepted by Impact Systems in
Unless otherwise agreed in writing, payment for products
supplied shall be made in full by the Customer to Impact Systems
without deduction or demand, within the approved term as advised by
Impact Systems, or in the absence of a term approved by Impact
Systems within (7) days from date of invoice. Any invoice for goods
will also require the payment of sales tax unless and until the
Customer establishes to the satisfaction of Impact Systems that the
Customer enjoys current sales tax exemption.
2. Default In Payment
If the Customer defaults in payment to Impact Systems, then;
- all monies owing by the Customer to Impact Systems shall become
due and payable forthwith without demand; and
- Impact Systems may, as its sole discretion, suspend the
provision of credit to the Customer until all amounts owing by the
Customer have been paid in full.
- If the customer fails to make payment to Impact Systems when
due, Impact Systems may charge interest on the amount(s) due and
owing, from the date it becomes due until the date of payment at
the annual percentage rate equivalent to the rate prescribed from
time to time pursuant to Section 94 of Supreme Court Act of New
South Wales, 1970, or any subsequent amending legislation.
- Products supplied by Impact Systems to the Customer will be at
the Customer's risk upon delivery to the Customer, or into
Customer's custody (whichever the sooner), and the Customer must
insure the product thereafter against such risks as the Company
- Impact Systems will not accept return of goods unless prior
written approval has been given by Impact Systems in relation to
same. where such goods are returned, those goods may be subject to
a 15% restocking charge together with the cost of freight, which
shall be at the expense of the Customer. No such returns can be
accepted unless the invoice number is quoted prior to such
4. Retention of Title
- Title to the Products shall not pass to the Customer until and
unless all monies due and payable by the Customer to Impact Systems
have been paid in full.
- Until such time as the product has been paid in full and all
other debts discharged by the Customer, the Customer must store the
products at the Customer's risk, in such a manner that they are
readily distinguishable from other products owned by the Customer,
or other persons and are clearly shown to be the property of Impact
- The Customer may sell the Products in the ordinary course of
its business and the proceeds of such sales must be held in a
separate manner or otherwise clearly identi?ed in the books and
records of the Customer.
- The Customer shall permit Impact Systems to inspect the
products, and the records and books of the Customer to the extent
that they relate to Impact Systems.
- In the event that:
- the products are not paid in full within these terms and
conditions of sale, or any other agreement between Impact Systems
and the Customer, or
- the Customer receives notice of, or reasonably believes that a
third person may attempt to levy execution against the Products
- the Customer makes, or proposes to make an arrangement with its
creditors, or is placed under of?cial management, or petition is
presented, or an application ?led for the winding up of the
Customer, or the Customer ceases to trade, or the Customer (being a
natural person) commits an act of bankruptcy; then Impact
Systems may at anytime, without notice enter any premises
owned or occupied by the Customer where Impact Systems believes
Products may be stored and repossess the Products without being
liable for any damage caused and subsequently dispose of the
Products at its discretion. In the event that monies are
recovered in full, the Customer ceases to be liable to Impact
Systems for payment for the products.
5. Delivery/Pick Ups
- The Customer shall, at their own expense, arrange collection of
Products from Impact Systems' premises. As an alternative Impact
Systems at its sole discretion may make a physical delivery of
Products to the customer, or to the Customer's business address,
delivery being at the Customer's cost. The Customer shall be deemed
to assume and shall be liable for loss or damage to Products from
the time they are placed into the vehicle to transport them from
Impact Systems' premises.
- Every reasonable effort will be made by Impact Systems to
delivery of Products on the date requested by the Customer (if
However, if Impact Systems by any reason, or circumstance
Impact Systems negligence, or breach of duty fails to deliver
Products, Impact Systems shall not be held liable to the Customer
any loss or damage which the Customer may suffer.
- Warranty Returns
The Customer must obtain a Return Authority number ("RA"
number) from Impact Systems and clearly mark goods with same.
- Impact Systems warranty and serial number labels must be
attached, as their removal voids warranty
- Unauthorised repair or upgrade voids warranty
- Products returned for repair remain the property of the
These Products will be processed by the relevant manufacturer
Agent as soon as possible
- Products deemed to be non-functioning on receipt by the
must be received by Impact Systems within seven days of invoice
Products not received by Impact Systems within seven days remain
liability of the customer
- Impact Systems will not be liable for any loss, whether
material or not,
of such goods
6. Applicable Law
The Customer hereby consents to the jurisdiction of the relevant
New South Wales and Federal Laws for all actions which may be
instituted against it for recovery of any amounts owing to Impact
7. Provision of Credit
The provision of credit/ or the continued provision by Impact
Systems to the Customer from time to time, shall be in the absolute
discretion of Impact Systems.
- Impact Systems may at its absolute discretion extend credit to
the Customer or;
- may at any time vary or cancel the credit facility available to
- extend and/or continue to extend credit to the Customer subject
to the provsion of security in a form acceptable to Impact
No relaxation or indulgence granted by Impact Systems to the
Customer shall be deemed as a waiver of any rights of Impact
Systems in terms of this agreement as such a relaxation or
indulgence shall not be deemed a novation of any terms and
conditions of this agreement.
In the event that any part of these terms and conditions shall
be deemed invalid, unlawful or unenforceable to any extent, such
terms or conditions
shall be severed from the remaining terms and conditions which
shall continue to be valid and enforceable to the fullest extent
permitted by law.
At Impact Systems , we are committed to protecting your
privacy. We use the information we collect about you to
process orders and to provide a more personalized shopping
What information do we collect? How do we use it?
- When you order, we need to know your name, e-mail address
and shipping address. This allows us to process and fulfill
your order and to notify you of your order status.
- We also monitor customer traffic patterns and site usage to
help us develop the design and layout of the store.
- We may also use the information we collect to
occasionally notify you about important functionality changes
to the Web site, new Impact Systems services, and special
offers we think you'll find valuable.
How does Impact Systems protect customer information?
When you place orders or access your account information,
we offer the use of a secure server. The secure server
software (SSL) encrypts all information you input before it
is sent to us. Furthermore, all of the customer data we
collect is protected against unauthorized access.
What about "cookies"?
"Cookies" are small pieces of information that are stored
by your browser on your computer's hard drive. Our cookies do
not contain any personally identifying information, but they
do enable us to provide features such as automatic Account
recognition allowing you to store items in your shopping
basket between visits. Most Web browsers automatically accept
cookies, but you can usually change your browser to prevent that.
Even without a cookie, you can still use most of the features
in our store, including placing items in a shopping
Will Impact Systems disclose the information it collects to
Impact Systems does not sell, trade, or rent your personal
information to others. Impact Systems may however provide
aggregate statistics about our customers, sales, traffic
patterns, and related site information to reputable
third-party vendors, but these statistics will include no
personally identifying information.
Marketing and Promotional Broadcasts
All new customers will be signed up to recieve our fax / email
broadcasts that notify our customers about any new product
promotions and special offers. If a customer would not like to
recieve any broadcast emails or faxes, they should contact their
Account manager to arrange for them to be taken off the mailing
We are committed to protecting your privacy. We use the
information we collect on the site to make shopping at Impact
Systems possible and to enhance your overall shopping
experience. We do not sell, trade, or rent your personal
information to others.
By using our Web site, you consent to the collection and
use of this information by Impact Systems . If we decide to
page so that you are always aware of what information we
collect, how we use it, and under what circumstances we
Tell us what you think
Impact Systems welcomes your questions and comments about
privacy. Please contact us.